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Returns Procedure

Returns Policy and Procedure

For inquires please email

Deirdre :

Please note: Products purchased online must be returned to address provided in email.


We expect that your products will be delivered within 5 working days, however they make take up to 7 working days.  

Returns Policy

If you want to return the items you must do so within 30 days from date of purchase. Items purchased more than 30 days ago can not be returned. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please use regular post to return your item

  • Please pack up your item, complete with all packaging. 

  • Please use regular post and send your item to The Causeway,38 Crest of a Wave, Bundoran,Co Donegal, Ireland, F94CH05.



Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is  approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items :

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


If you want to exchange your product please follow the standard returns policy outlined above. We will process a refund to your card on receipt of the product. You are free to order another product on

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

International Returns 

For international returns please follow the above procedure.  

Customer service contact:

Deirdre Mc Eniff


Postal Address:

The Causeway

38 Crest of a Wave


Co Donegal



Returns Policy and Procedure

For inquires please email

Deirdre :

 Terms and conditions below apply to the users of this website.

  • We ship worldwide. Our website will indicate the shipping costs before checkout.


  • All items purchased will be charged in Euro

  • All prices are quoted in Euro.

  • For the exact conversion rate for your currency you will have to make contact with your bank or credit card provider.

  • Postage and packing prices will be charged in addition to the price of any goods.

  • Online payment will be provided in a secure environment using Paypal as a gateway.


  • If you purchase online you have a statutory right to return goods up to 7 days after receiving your order. In addition to this cooling-off period, you can return any item within 30 days of receipt for a refund of that item, or to exchange it. We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the goods to us and we will make a refund (excluding delivery cost). All items returned must be in their original condition.

  • If a product is defective in any way or if the wrong item has been dispatched, please return it immediately and we will either deliver a new one to you or refund you the cost of the product. We recommend that all returns are sent by recorded delivery as we cannot accept liability for lost parcels. Any breakages or damages must be reported to us within 24 hours of delivery by email to


  • We do not disclose buyers’ information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

  • LAW
    The terms of use shall be governed by and construed fully in accordance with the laws of the Republic of Ireland.

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